A refundable deposit at pickup, and a one-page agreement that puts loss / damage on the renter. No broker, no waiver.
Set by gear value. FPX or DuitNow. Returned in 3 working days.
Plain English. Renter is liable up to the replacement value.
SSM or IC, billing address, two references. Kept on file.
Repeat clients: deposit reduced or waived. Big jobs: bank guarantee.
You’re liable from pickup to sign-in. Damage is invoiced (or deducted from the deposit). Total loss or theft: replacement value, less the deposit.
No broker, no waiver. Cheapest path for both of us is the kit coming back in one piece.
Liability cap: RM 11,000
The full PDF is signed at pickup. Plain-English summary below.
Items and dates as listed in the booking. On-site additions in writing.
Boss Rental owns the gear. You have right of use for the hire period.
Use within spec. Store secure: out of sight in vehicles, locked overnight.
You're liable from pickup to sign-in, capped at replacement value.
Secures the agreement. Refunded in full within 3 working days of clean drop-off.
Small damage: invoiced or deducted. Total loss: full replacement value.
Locked + police report inside 24 h: split per clause 7. No report: full liability.
Malaysian law. Disputes in the courts of Kuala Lumpur.
Yes. FPX or DuitNow within 3 working days of clean drop-off.
Deposit + agreement do the same job for hires this size. Your own equipment-hire policy reduces the deposit at our discretion.
48+ hrs out: full refund. Inside 48 h: hire billed at 50%. Same day: full rate. Deposit always refunded.
Three clean hires: deposit waived on Tier A/B, reduced on C. We’ll let you know when you cross the threshold.
Call us. Swap unit if we have one. Damage settled at drop-off.
Yes on Tier B and C, for corporate accounts with SSM on file. Post-dated cheques accepted from houses we know.
Pick a tier in the booking form. Deposit invoiced after approval.